Privacy Policy

How we collect, use, and protect your information

Last updated: July 29, 2026

This Privacy Policy explains how Cooriroo Technologies L.L.C. ("Cooriroo," "we," "us," or "our") collects, uses, discloses, and protects your information when you use our website Cooriroo Administration (the "Website") or the Cooriroo mobile app (the "App"). Please read this Privacy Policy carefully. By using the Website or App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Account: A unique account created for you to access our Service.

Company: COORIROO TECHNOLOGIES L.L.C., Office No. G-15, King Mohammed Ibrahim Abdulla, Deira Alkhubaisi, Dubai, United Arab Emirates.

Device: Any device that can access the Service, such as a computer, mobile device, or tablet.

Personal Data: Information that relates to an identified or identifiable individual.

Service: Refers to both the Website and the App.

Service Provider: Third-party companies or individuals employed by Cooriroo to facilitate our Service or assist in its analysis.

Usage Data: Data collected automatically, either generated by using the Service or from the Service infrastructure itself (e.g., duration of page visits).

2. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including:

  • Name
  • Email address
  • Phone number
  • Location Data: We collect precise location data in the App only while a trip is active, including in the background during an active trip. This data is used to show live trip and route progress to your organization's fleet managers and is not collected outside of active trips.
  • Photos: Photos you capture or upload in the App, such as receipts, proof of delivery, and vehicle condition photos. These are stored securely on our platform for claims, verification, and administrative purposes.

Business and Account Information

When you create an account and set up your workspace, we collect information about your organization so we can configure and personalize the Service. This includes:

  • Company or organization name and country
  • Industry and company size
  • Company website, how you intend to use the Service, and how you heard about us
  • Business contact details, including a primary contact, company phone number, and billing email address
  • Business address

Usage Data

We collect data automatically when you use the Service. This includes:

  • IP address, browser type, browser version, and device information
  • Pages visited, time spent on each page, and diagnostic data
  • App-related data, such as mobile device type, unique device IDs, and mobile operating system

Tracking Technologies and Cookies

Our Website and App use Cookies and similar tracking technologies. Cookies are small files placed on your Device to track and store information about your activity. You can manage Cookie preferences through your browser settings, though some features may not function without them.

3. Use of Your Personal Data

We may use Personal Data for purposes such as:

  • Service Provision and Maintenance: To operate and maintain the Website and App
  • Account Management: To create and manage accounts and provide access to App features
  • Onboarding and Personalization: To configure your workspace, tailor your dashboard, recommend relevant integrations, and support billing and communications, using the business and account information you provide during setup
  • Trip Tracking (App): We use location data solely to track trips in real time. Data is collected only during active trips to improve operational efficiency
  • Communications: To contact you with updates, promotional offers, and necessary service-related notifications
  • Improving Our Services: To monitor usage, analyze trends, and enhance performance
  • Legal Compliance: To comply with laws and protect rights

4. Disclosure of Your Personal Data

We do not sell, trade, or rent users' personal information to third parties. We do not use your personal data, including location data, for third-party advertising, and we do not share it with data brokers. Our mobile apps do not track you across apps or websites owned by other companies. However, we may share information with:

  • Service Providers: Trusted providers, including OpenAI APIs and other services, that support our Service
  • Business Transfers: In connection with a merger, sale, or transfer of Company assets, if necessary
  • Legal Authorities: When required by law to comply with legal obligations or protect against potential harm

5. Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Location data collected during trips is stored for a limited time to provide accurate records for trip tracking but is not retained indefinitely.

6. Security of Your Personal Data

We are committed to safeguarding your information. While we employ commercially acceptable security measures, no method of transmission over the Internet or electronic storage is completely secure. We advise users to keep their account information confidential.

7. User Rights

Depending on your location, you may have the following rights regarding your data:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data, subject to legal and operational obligations
  • Restriction: Request limitations on data processing
  • Data Portability: Request transfer of your data in a structured format
  • Objection: Object to certain types of data processing, where applicable

8. Children's Privacy

Our Service is not intended for children under 13, and we do not knowingly collect information from children. If you are a parent or guardian and discover that your child has provided us with Personal Data, please contact us to request deletion of such information.

9. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.

10. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Changes will be posted on this page, and we will notify you of any significant changes via email or a notice on the Service. Please review this Policy periodically for updates.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Email: info@cooriroo.com

Office Address: Office No. G-15, King Mohammed Ibrahim Abdulla, Deira Alkhubaisi, Dubai, United Arab Emirates

Privacy Policy - Cooriroo